Spending some insomnia nights have led to reading The “M” word Blog by Nancy
Dowd. One in particular set my mind pondering-
May I Vent. In short, this blog posting discusses the lack of real
person for contact information on a library website for any number of key
people - library director, media contact or marketing person. Well if your
library is like mine, small and rural these three positions are wrapped into
one person - you the director. While having lunch with my friend (non-library
staffer) I discussed this blog posting. She said if she were looking to make a
donation (memorial or otherwise) to a library and could not find a contact name
and had to fill out just a form she would move on. I was floored. She said
would you give money to a non-profit if you didn't know anything about the
organization or the CEO? So I set out on my quest and searched for libraries
that listed a contact name. There are a few out there on library websites. I
also decided to look for staff bios or cv’s. There are even less out there. We
are just as guilty at our library. I have a dummy e-mail set up that is read by
a library staffer but has info as it name. So why don’t we have our names out
there? Are we afraid of what someone will e-mail us about our library? Do we
not want our name out there for everyone to see? Or did we just not think to
add it to our website. So here is your challenge - add your name, your contact
e-mail to your website. I further challenge you to create a section of staff
bios. If you look at non-profit websites outside of library land you will find
contact info for the CEO, a cv or bio of the director as well as key personnel.
In the coming weeks I will post a link to our new section of staff bios.
Here is a link to her Ms. Dowd’s post May I Vent
http://themwordblog.blogspot.com/2012/05/may-i-vent.html
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